Position: TECHNICAL SPECIALIST

Report to

- Business Analyst Supervisor
- Technical Specialist Team Leader

Objective

- Report the issues within agreed SLA
- Ensure the deployement of fix/workaround asap
- Reporting of systems related issues
- Follow up and retest fixed issues
- Proposal of improvements/workarounds in CCC daily operations

Key responsibilities

Technical specialist works mostly with application for:

Maintenance task:
- Monitor Application performance.
- Collect user requirements, complaints…
- Propose solution for change requests.
- Manage function privileges, user rights matrix, system configurations…
- Fix bugs.

Testing task:
- Conduct UAT for software release.
- Implement & configure changes.

Experience and expertise

- Bachelor degree in IT major is preferred
- At least 1 year experience in IT Support
- Able to do issue analysis, trouble-shooting to support and resolve incident in applications
- Understand the enterprise IT architecture practices, application integration
- Fluently in English (speaking and writing)
- Advanced skill of Microsoft Office

Also we are offer

• Attractive Salary
• 13th Salary Fixed and KPI Bonus
• AON Health Care
• 24/7 Accidental Insurance
• Meal Allowance
• Yearly Medical Checkup
• 15 Annual Leaves
• Professional and Transparent Working Environment.

Working location: Hado Airport Building – 2 Hong Ha – Tan Binh Dist – TP. HCM

Contact person:

Ms. YEN, PHAM THI NGOC
Talent Acquisition Specialist - Sourcing
Please send your CV in English to This email address is being protected from spambots. You need JavaScript enabled to view it., email subject [ITEC-HCMUS] Apply to TECHNICAL SPECIALIST position