Công Ty Logistic & Bưu Chính DHL Việt Nam Tuyển Dụng Sales Lead Qualifier B2C

Trần Công Danh

Nov 14 2018

With a global network in over 220 countries and territories across the globe, DHL is the most international company in the world and can offer solutions for an almost infinite number of logistics needs. DHL is part of the world’s leading postal and logistics company Deutsche Post DHL Group, and encompasses the business units DHL Express, DHL Parcel, DHL eCommerce, DHL Global Forwarding, DHL Freight and DHL Supply Chain.

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Job Description

Lead searching through webs
Qualify leads by telephone
Update revenue potential in profiling tool and comet
Face-to-face contact to do lead generation/sales blitz
Attend workshop/seminar/forum to understand market Accountabilities - Internal Customer: Undertake any projects/duties as assigned by the SOG B2C Owner - External Customer:
Calls leads as assigned by system
Calls Multichannel customers for re-profiling/rank up as prioritized by Multichannel Coordinator
Notifies sales executive of development lead when needed - Internal Stakeholder: Country Sales Function (Field Sales Group, Telesales Group, Marketing, CS Groups)
Ensure co-operation with other members of the sales team and throughout the sales force Process - Lead Qualification Process Deployment
Execute call plan provided by B2C Owner
Use communications skills to identify decision makers for Express shipping and gain access to them
Combine sales skills with DHL product/service knowledge and convert the maximum possible suspect leads into prospects/identify rank-up potential during re-qualification
Continually develop knowledge of DHL’s services and general commercial awareness in order to provide the best possible standard of customer service and maximise the department’s contribution to the sales function - Customer Information Maintenance & Reporting: Ensure that customer information is maintained accurately on the customer database

Job Requirement

Good communication skill in both Vietnamese and English with an ability to deal with individuals at all circumstances
Computer literacy in Microsoft Office with excellent oral and written communication
Good service mind with a professional attitude towards communicating with clients
Good time management and teamwork skills
Good logical thinking and problem solving skills
Experience in a call center or customer service will be an advantage

Contact information

Hr Department
Phone: 028 3948 0506 – Ms.Tam
Email: This email address is being protected from spambots. You need JavaScript enabled to view it. tilte [DHL - 1118] Sales Lead Qualifier, B2C - Full Name

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