Công Ty Thực Phẩm & Thức Uống Nestlé Việt Nam Tuyển Dụng Trợ Lý Dịch Vụ Khách Hàng

Trần Công Danh

Mar 15 2019

Nestlé is the world’s largest food and beverage company. We have more than 2000 brands ranging from global icons to local favourites, and we are present in 189 countries around the world. In 1995 Nestlé Vietnam was established, which is 100% foreign invested enterprise, belonging to the Nestlé Group. The total capital invested by Nestlé in Vietnam is over $450 million to date. The company employs approximately 2000 employees nationwide and operates five factories in the country.

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Location: Ho Chi Minh City

Job Description:

Respond consumer enquires via phone, email and Facebook, LiveChat;
Solve consumer complaint;
Make report (PowerPoint & Excel);
Capture data consumers’ enquiries on Facebook/ digital platform to system as process;
Other tasks assigned.

Requirements:

Friendly, hardworking, patient and self-controlled;
Microsoft Office skills (Word, Excel, PowerPoint);
Fast typing skill, analytical skill;
Ready to work outside working hours if necessary;
Sweet voice;
Have experience in consulting via telephone;
English level: good writing and reading, basic communication;
Have experience in respond enquiries on social platform (Facebook, LiveChat);
Good writing skill in Vietnamese, good writing skill in English will be an extra point;
Willing to work at high traffic time on Facebook/ website, especially night shift (19:00 - 22:00) and weekend.

How to Apply:

Please send your application in English to This email address is being protected from spambots. You need JavaScript enabled to view it. with email subject [Nestlé - 2019] Call Center Assistant - Full Name.

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