1. Fresher Network Operator

  Responsibilities:

- Monitor network and system

- Troubleshoot, analyze problems, and isolate network events

- Follow the pre-defined check list to solve the issue/incident

- Cooperate with other members to escalate application/system problems to determine their origin; then apply the appropriate solutions.

- Create and maintain daily system status reports

- Other duties as assigned by IT Manager & Direct Manager

Requirements:

- College graduate, major in IT

- Good knowledge of  network, server hardware, operating system and applications

- Good at troubleshooting & analyzing

- English communication (basic level)

  How to Apply:

  If you are interested in this position, please send your updated CV to This email address is being protected from spambots. You need JavaScript enabled to view it. with email subject [SPS - 042019] Network Operator - Full Name

2. Fresher/Junior IT Helpdesk:

  Responsibilities:

- Operate the Helpdesk system, assign support requests to appropriate staffs in different teams;

- Follow the status of the request which has involvement from different teams and response back the final result to customer/end-user

- End-user support including: desktop application installations (telephone, antivirus, data entry/BPO software...), application configurations, user maintenance, computer hardware services

- Research, evaluate and optimize end-user environment and applications including: optimize Linux minibox kernel, user-interface, optimize applications supporting production...

- Other duties as assigned by IT Manager & Direct Manager

  Requirements:

- College graduate, major in Computer Science or IT

- Wide knowledge in different area (network, server, workstation, laptop, system, database, software …)

- English communication

- Strong customer oriented

- Services oriented

- Good at problem solving

  How to Apply:

  If you are interested in this position, please send your updated CV to This email address is being protected from spambots. You need JavaScript enabled to view it.  with email subject [SPS - 042019] IT Helpdesk - Full Name

Benefits:

- Tet Bonus & Performance bonus

- Meal allowance, free parking

- Accidental and health-care insurance, annual heath check up, flu vaccination

- Opportunity to experience multinational working environment

- We provide opportunities to learn and grow through different types of training, Talent Development, Succession planning as well as promotions or transfers

- Company trip, Happy Hour, Team building, Sport activities: Football, Badminton, Table football.