1. [HCM/HN] Intern: Driver Operations – HCM and HN
2. Main responsibilities:

• Driver acquisition: Maintain an over-supplying effort by engaging our drivers leads on a daily basis through various channels
• Driver onboarding: Assist the Operations team to ensure incoming leads are onboarded in the most efficient way following Lalamove standards
• Understanding driver operations standards: Provide accurate, valid and complete information by using the right methods/tools
• Community management: actively moderate (bring people together), leverage, provide incentives and lead the driver community to shape the best service quality to users and the best worth for drivers

1. What we seek

• An outgoing and open-minded personality that can interact and influence people with different profiles (age, nationality, experience, background)
• A go getter attitude to bring solutions and ideas to our daily operations needs
• Strong sense of prioritization, and structured mindset to cover multiple things at the same time, without compromising on quality
• Autonomous and adaptable attitude to cope with an ever-changing working environment
• Strong understanding to adhere to company process and SOPs and provide accurate, valid and complete information by using the right methods/tools

1. What you'll need

• Currently enrolled in a Bachelor’s degree in Supply chain, Operations Manager, Business or similar field of study
• Knowledge and understanding of mobile and web technologies
• Proactive mindset with ability to take initiative
• Excellent presentation and people management skills
• Vietnamese national with fluency in Vietnamese is require

Please send application via the following link:

• For HCMC:   >>> APPLY HERE <<<
• For HN:          >>>APPLY HERE<<<

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2. [HCM] HR & Admin Executive - HCM
3. Main Responsibilities

HR:

External:

• Take care of Social, Health and Unemployment insurances.
• Update labor law, trade union law and other work related to the laws. Records the changes, report the update to HR & Office manager to make sure our company is compliance with the law.
• Prepare all types of HR relating reports to the Labor office and other authorities of the Government base on requirements.
• Coordinate & dealing with the issues relating to Trade Union.
• Take care of Personal Income Tax

Internal:

• Social Activities: Together with HR Manager and other HR & Admin colleagues in taking care all social and extra activities of the company; Propose & develop staff activities in order to build up strong and positive working environment.
• Recruitment: In charging for office internal recruitment, promoting/searching for candidates, screening CVs, arranging interview for managers; following-up all the procedures with the candidates
• Learning & development: Introduction / provide the existing & new employees with information about Company policy, working condition, company regulation, how to use forms, application, etc; Collect information relating to training planning & training requirements. Assistant to HR Manager in building up training plan and organize them; Support HR Manager in HR strategies regarding to the short & long - term development of the employee base on HR standard programs of the company.
• Staff list: Update personal information and do filing with maintaining confidentiality records, information of the employees.

Admin:

• Plan, organize and control the administration function of the company.
• Oversees office maintenance, office access, security, cleanness
• Oversees office assets
• Any other work as prescribed by the management in any location.

1. What we seek:

• Vietnamese nationality, Undergraduate degree, preferably in Business Administration or HR management
• At least 1 year of HR-related experience in foreign companies.
• Good understanding of insurance procedure with Vietnamese Labor Code and and insurance law.
• Good understand employee relation issues like Disciplinary, Absence, Performance & Development, Redundancy, etc.
• Hardworking, Flexible & organized skills, Friendly, Reliable, Independent, Considerate & Self-motivated personality
• Very energetic and passionate to engage everyone into social activities.
• Good English, good skills of Microsoft office programs.
• Worked in a start-up before (good to have!)

If you match these requirements and are looking to work in a fun-filled environment then please send us your CV by applying to this job: >>>APPLY HERE<<<

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3. [HCM/HN] Account Management Executive
4. Main responsibilities:

• Own the corporate client relationship after they are successfully on-boarded;
• Activate customers to place their first order within defined SOP;
• Ensure prepaid client wallet does not fall below minimum amount;
• Maintain relationships and with key accounts, taking responsibility for their retention on LLM;
• Resolve complaints and operational issues with key accounts within a defined SOP;
• Identify opportunities to grow revenue base with existing accounts and execute this mission;
• Identify new channels of revenue with existing accounts e.g. API, advertising;
• Collaborate with marketing department on regular and seasonal campaigns;
• Engage with in-app top-up clients to identify high potential business users;
• Collect relevant data from business accounts, helping the business user categorization effort

1. What we seek:

• Excellent problem solving skills;
• Able to work under pressure/tight time frames;
• Able to work independently;
• Focus on detail and data driven mindset;
• Fluency in Vietnamese, proficiency in English a plus;
• 1 year related working experience, fresh graduates welcome;
• Excellent interpersonal skills, able to handle stressful situations with a smile;
• Cultural fit: Fast learner, Can-do attitude, Straightforward, Simplify

If you match these requirements and are looking to work in a fun-filled environment then please send us your CV by applying to this job: >>>HANOI: APPLY HERE<<< and >>>HCM: APPLY HERE<<<

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4. [HCM] Customer Service Ambassador 
5. Main responsibilities:

• Managing in and out bound calls from users, drivers & clients inquiries, complaints, orders follow up, all sales and marketing matters
• Developing new business opportunities and expand customer base in order to achieve sales target
• Conducting market research to identify selling possibilities and evaluate customer needs
• Supporting the marketing and PR activities, events or campaign etc

1. What you'll need:

• Positive, outgoing and customer-oriented
• Assertive with excellent interpersonal and communication skills
• Good team player and responsible
• Fluent in Vietnamese, proficiency in English a plus
• Immediately available is highly preferred

If you match these requirements and are looking to work in a fun-filled environment then please send us your CV by applying to this job:                >>>APPLY HERE<<<

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5. [HCM] Business Development Executive
6. Main responsibilities:

• Retain acquired business to a satisfactory level and increase penetration rate in existing business through planning and implementing retention and loyalty program;
• Assist in achieving business targets through managing the effectiveness of all sales channels and daily operations;
• Implement marketing campaigns and any other sales initiatives in a cost-effective manner with budgetary control;
• Give suggestion to develop sales support tools like sales kit, operational manuals, training materials and premium gifts to ensure effectiveness of sales and marketing campaigns;
• Perform financial projections with profitability evaluation and resources planning;
• Co-ordinate various internal and external parties to roll out sales & marketing campaign and manage the logistics of the roll-out and fulfillment;
• Monitor sales performance, arrange sales reporting and undertake any short-term/long-term measures to improve sales performance;
• Facilitate customer complaints to be handled in a prompt and professional manner.

1. What we seek:

• Degree Holder or above, preferably in marketing or business related subjects;
• Min 1 year solid experience in account management or sales; experience in the logistics industry is highly preferred but not a must;
• Outstanding sales and presentation & communications skills;
• Able to work independently and work under tight deadlines;
• Self motivated, responsible, proactive and take ownership and personal responsibility;
• Hard working & friendly team player, enthusiastic and adaptable;
• Proficiency in written Vietnamese & English; 
• Good knowledge in Microsoft Office, Excel, Powerpoint

If you match these requirements and are looking to work in a fun-filled environment then please send us your CV by applying to this job:                  >>>APPLY HERE<<<

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6. [HN] Business Development Executive
7. Main responsibilities:

• Sales and lead sourcing: acquire and onboard business users by maintaining a healthy pipeline of leads, and to ensure weekly sales targets are achieved
• Negotiation and closing of deals: Lead contract negotiations to establish a strong working relationship with our local partners, and to ensure economic sustainability and mutual growth of the partnership
• Sales operations: ensure Standard Operating Procedures and Policies are implemented in a timely and accurate manner
• Brand ambassador: become the face of Lalamove when engaging local partners to promote our services and values

1. What we seek:

• Exceptional written and verbal communication skills to communicate accurately to potential users
• Charming personality to build and maintain professional relationships
• Strong sales skills to get our potential client to use our service. Remain knowledgeable on products offered and discuss available options
• Can-do attitude and grit to make things happen, to identify and leverage new opportunities

If you match these requirements and are looking to work in a fun-filled environment then please send us your CV by applying to this job:                  >>>APPLY HERE<<<

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7. [HCM] Tax Accounting Executive 

The opportunity: We are seeking an outgoing, energetic and detail-oriented Tax Accounting Executive to join our Vietnam team, based in Ho Chi Minh. You will interact with the local team and Lalamove Headquarters in Hong Kong and are expected to provide local and regional administrative, accounting and operational support to ensure smooth running of all lines of business. No two days are ever the same. This role suits someone who can adapt to change, with lots of energy and meticulous attention-to-detail.

1. Main responsibilities                                                                                       

• Input Fast online software
• Prepare tax reports (VAT, CIT, PIT, FCT…), financial statements.
• Understand company financial procedures & co-operate with team to fullfill tax reports.
• Liaising with Tax office & other regulatory bodies when required.
• Identifying areas where company can maximize profit via job function.
• Assisting in Tax planning & tax researching.

1. What we seek

• Detail oriented: Meticulous on finalizing reports and ensure legal compliance of the local entity
• Honest, Ethical
• Hands-on and get things done attitude: to bring solutions and ideas to our daily operations needs
• Strong sense of prioritization, and structured mindset: to cover multiple things at the same time, without compromising on quality
• Autonomous and adaptable: to cope with an ever-changing working environment
• Understand and follow the company procedures: Provide accurate, valid and complete information by using the right methods/tools

1. What you will need

• Bachelor degree in relevant job requirement
• 2-3 experience years.
• Possessing strong knowledge of tax law & statutory regulations.
• Trustworthy, hard-working
• Can work under high pressure.
• Good team player and self-motivated
• Ability to work in a multicultural team
• fluency in Vietnamese and English preferable (writing and reading) 

If you match these requirements and are looking to work in a fun-filled environment then please send us your CV by applying to this job:         >>>APPLY HERE<<<

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8. [HCM] Business Development Manager

We are looking for a Business Development Manager, based in HCM, Vietnam to lead and motivate a team of BD executives to meet and exceed team and individual goals. Your job is to build a high achieving sales team to identify sales leads, pitch Lalamove’s services to new clients and maintain a good working relationship with new contacts.

 We are looking for an individual who can work well under pressure and exhibit a spirit of excellence to join one of the fastest growing intra-city delivery platform in Asia.

 Are you highly motivated and strives to exceed your goals? Join the team at Lalamove HCM, Vietnam and experience first-hand, the thrill of disrupting the logistics industry.

Think you are up for it? Apply now!

1. Main responsibilities

• Sales operations: acquire and onboard business users by maintaining a healthy pipeline of leads, and by developing and nurturing professional relationships
• Business development: develop new business opportunities and partnerships with customers
• Sales standards: identify, build and enforce Standard Operating Procedures (SOPs) and policies to support the activity and solve or prevent issues
• Performance: lead and develop a high caliber sales team who are driven to deliver results. Regularly track the performance of the team to close deals and retain business users, and build corrective/improving initiatives

1. What you'll need

• Minimum 3 years relevant sales/business development experience in a managerial capacity (Startup/logistics industry is a plus)
• College Degree / Diploma holder
• Excellent problem solving, presentation, lead generation and negotiation skills
• Proficiency in CRM programs is an advantage
• Vietnamese native, with fluency in English and Vietnamese is required

If you match these requirements and are looking to work in a fun-filled environment then please send us your CV by applying to this job:         >>>APPLY HERE<<<