• Oversee the direction of the delivery staff of trucks and motorcycles and work closely with the Fleet Manager to ensure professional delivery and pickup operations
• Implement and maintain standard operating procedures in all hub facilities
• Manage mother hub recruiting efforts, delivery staff administration and ensure freight visibility in journey update, returns, delivery completion reports and dispatch route sheets for pickups
• Maintain control of the COD process and oversee delivery staff compliance and accurate reconciliation of cash
• Ensure load delivery to the mini hubs happens on time and with precision
• Lead the troubleshooting efforts from the mother hub, solve problems as they occur and ensure service integrity
• Comfortable in interacting with multi levels
• Strong data analysis skills and knowledge of Microsoft Excel
• Good at managing cost, operations
• Excellent written and verbal English and Vietnamese
• Strong leadership skill
• Self-started mentality, energetic, driven, proactive and hard working. Can-do mentality Do not take no for an answer