SCOPE
As an IT Support, you are responsible for monitoring and maintaining the computer systems and networks, IT & electronic equipment of the company to ensure they operate smoothly & effectively.
JOB DESCRIPTION
- Ensure and maintain the IT system
- Assist with onboarding of new users;
- Maintain user PCs, including upgrades and configuration as needed;
- Keep inventory of all equipment, software, and license users;
- Respond quickly to incoming requests relate to IT issues;
- Maintain computer systems and act as support if any system goes down.
- Diagnostic the issued computer’s hardware, electronic office equipment: printers, phones, Wi-Fi, camera, etc.
- Fix/Install OS, standard software;
- Troubleshoot and support users with computer and software problems as well as advise users to upgrade the system or equipment replacement.
- Monitor and supervise IT procedures & policy to ensure they are implemented properly
JOB REQUIREMENTS
- University with IT area or relevant;
- Solid experience in Windows/MacOS;
- Good experience with Microsoft Office 365 Applications;
- Good knowledge about LAN architecture, Virtualization, Wi-Fi system;
- A good understanding of Database, DNS, DHCP, Domain Controller, Backup solution, electronic equipment in the office (doors, printers, conference equipment, etc.);
- CCNA or MCSA (preferred);
- English communication is priority;
- Good time & work management skills; team-work is strongly preferred.
- Working period: 4-6 months
WORKPLACE ADDRESS
Level 9A, Nam A Bank Tower, 201-203 CMT8 Street, Ward 4 District 3 Ho Chi Minh City
HOW TO APPLY
Please submit your resume to this email: This email address is being protected from spambots. You need JavaScript enabled to view it. with subject line: [IPSOS] Name_IT Support Internship